Dallas Area Rapid Transit

DART On-Call Service Areas and Phone Numbers East Plano  (Map) 972-880-5723 Lake Highlands  (Map) 214-828-6556 East Rowlett  (Map) 214-882-5277 Lakewood  (Map) 972-880-5958 Farmers Branch (Map) 972-880-7786 North Central Plano (Map) 972-658-2190 Glenn Heights  (Map) 972-880-7302 North Dallas  (Map) 972-880-7772 Richardson  (Map) 214-878-0173 For a DART customer service representative, call 214-979-1111.

RESERVATIONS

• May be made up to a week in advance
• Must be made at least an hour in advance
• Are not required for service from a DART Transit Facility
• Alternate stops may be suggested if your requested trip time is already booked
• Operator does not call back to confirm reservations

When scheduling your trip, be prepared to provide your name, date of travel, departure location, destination and desired arrival time. Service is available on a first-come, first-served basis.

FARES
DART On-Call is a premium service. These are the prices per trip.

Regular Fare	$2.50
Reduced Fare*	$.75
Local Day, Local Monthly or Local Annual Pass Holders	$1.00
Premium Day, Premium Monthly or Premium Annual Pass Holders	FREE
Reduced Day or Reduced Monthly Pass Holders*	FREE
Paratransit customers and children under 5**	FREE

Exact fare required. Operators cannot make change.

* Reduced fares apply to:
— Seniors (age 65 or older) with valid DART photo ID
— Non-paratransit certified persons with disabilities with valid DART photo ID (How to obtain a DART reduced fare photo ID card)
— Medicare card holders
— High school students with valid DART or student photo ID from a school within the DART service area (Time restriction may apply; see individual pass or ticket for details.)
— Children ages 5-14

** Children under age 5 may ride free when accompanied by an adult with valid local, premium or reduced fare (up to four children).

RULES OF THE ROAD

• Children age 12 and under must be accompanied by a fare-paying adult
• Vans wait two minutes past the reservation pickup time before leaving
• Customers wishing to cancel trips must call before the van arrives or a "no-show" will be recorded
• Customers with three no-shows cannot make another reservation for four weeks
• Service animals accompanying persons with disabilities are allowed
• Non-service animals are allowed when carried in an appropriate, securely latched cage or container
• All DART On-Call vehicles meet ADA requirements, offering wheelchair lifts to accommodate riders with disabilities

HOLIDAY SERVICE

• No service on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day
• Holidays falling on a Saturday are generally observed on the preceding Friday
• Holidays falling on a Sunday are generally observed on the following Monday

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