Dallas Area Rapid Transit

DART Officials Step Up Rail/Bus Security

DART officials have stepped up patrols of transit vehicles, stations and transit centers in cooperation with member city police departments and the U.S. Department of Homeland Security (DHS).

• Suspicious Packages, Containers & Devices
• Reporting Emergencies or Incidents
• Suspicious People

Special security measures being undertaken by DART Police, rail and bus operators include:

•	Periodic checks of DART Rail and TRE vehicles
•	Sweeps of rail vehicles at the end of the lines
•	Increased police presence at high-volume rail stations during rush hours
•	Special announcements to passengers to check around their seats prior to departing trains and to report any unattended or suspicious items
•	Coordination of security efforts in the DART service area with member city police departments
•	Constant communication between police and bus/rail dispatchers regarding any suspicious persons or packages on DART vehicles or in passenger facilities

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Safety & Security Begins With You

Educating yourself and your family about safety and security aboard transit vehicles is important. DART trains and buses are designed to be user-friendly, fast, convenient, and most importantly, safe.

Take a few minutes to become more aware of your surroundings. In an emergency, always follow the instructions of uniformed DART personnel, police and fire officials.

Suspicious Packages, Containers & Devices

Always take all personal items, including trash, with you when leaving a train or bus. Most unattended packages are harmless, but if you find a suspicious item or spilled substance, do not touch or move it. Notify a uniformed DART employee, call DART Police at 214-928-6300, or call 911. Use this checklist for reporting:
•	Are there unusual wires or batteries visible?
•	Are tanks, bottles or bags visible, which may indicate that a chemical is present?
•	Is a message attached to the article?
•	Is there a suspicious cloud, mist, gas, vapor or odor?
•	Is anything seeping from the article? Is it oily?
•	Is the unattended article in an out-of-the-way place?
•	Was anyone observed abandoning the article and quickly leaving the scene?
•	Are people in the area showing signs of sickness or distress?

Reporting Emergencies or Incidents

On a DART Rail train:
•	Notify any uniformed DART employee present, or locate the emergency intercom on either end of the rail vehicle, and use it to contact the train operator. You may also call DART Police at 214-928-6300 or dial 911.
On a DART bus:
•	Notify your bus operator, call DART Police at 214-928-6300, or dial 911.
At a DART Rail station or bus transfer center:
•	Notify any uniformed DART employee present, or call DART Police at 214-928-6300 or dial 911. You may also go to the pay telephone and dial *80 for assistance.

Suspicious People

Be aware of people who:
•	Appear lost
•	Loiter, stare or watch others
•	Pace or appear nervous or jumpy
Report people who:
•	Act in a disorderly manner or alarm or disturb others
•	Quickly exit an area after abandoning a package
•	Carry a weapon or suspected weapon
NOTE: To assist us, take note of the person's movements and physical appearance such as clothing, hair color, height, weight and gender.

Telephone Numbers DART Police 24 hours, daily 214-928-6300 Customer Information 6 a.m.-8 p.m., Monday-Friday 8 a.m.-5 p.m., Saturdays, Sundays & Holidays 214-979-1111 Administrative Offices 8 a.m.-5 p.m., Monday-Friday 214-749-3278 Website www.DART.org

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